Not seen a way to do this but that would be really useful.
Subject says it all.
It would be nice if the sorting of the tickets was possible by clicking on the headers like Subject ...
Allow us to send a CC to the second (or third, fourth, etc.) e-mail address on the same Deskpro acco...
Often I find myself in need of typing a "Hello John Doe, thank you for the inquiry." Would be neat i...
It would be great to be able to mention another ticket in Note, on the same principle as the @mentio...
We have a couple of departments and would like to be able to have unique ticket references for each ...
Please put the "this message was forwarded" notification on top of the message. We face long message...
Allow for “Internal Only Tickets”. Tickets assigned to a user (email) but which the customer never s...
Is it possible to change the formatting and content of the ticket printout when you print or downloa...
Please don't output all SLAs of a Ticket as one string, but rather use a comma to separate them.
It would be great if Deskpro has a freeze / lock button, so it makes a ticket exempt from our normal...
When looking at past tickets listed for an organization I would like to be able to see more: Perhap...
It would be nice to be able to hide the ticket language field using the department layout settings, ...
There should be a tab in the ticket window for 'Previous Tickets' that will show you a list of all t...
One of our agent wrote about more than 100 line and when internet discounted and reconnect again all...
Possibility to have refresh option only for one tab by chance. - Now we can refresh the whole page o...
Clicking on Discard Draft by accident is frustrating when you have spent several minutes typing a me...
The new quick reply looks very helpful, but I have noticed it does not work in the compact list view...
When the ticket is locked, the red banner takes up about 1 inch (height) of screen. This is very val...
It would be nice feature if the tabs of the opened tickets could be reordered by dragging with the m...
It would be helpful to know what the default sorting for an organizations tickets are. It doesn't se...
The feasibility of changing the font in site chat widget
In the WebApp it is possible to create a new user while creating a new ticket. The MobileApp doesn't...
Clicking on one of the tabs we get a drop-down list which offers us closing and reopening tabs only ...