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Bugzilla Integration
It would be really useful if there was a way to push tickets to bugzilla like Jira Plugin
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Real integration via plugin in CMS
Hi, the actual soltion to edit the source code of the template for Joomla or WordPress is a little b...
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Mailchimp Integration
Enable agents to automatically add a contact to a Mailchimp list from within CRM. Users could also b...
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Integration with TFS online
We would like an integration with Visual Studio online so that way we can create/close of tickets in...
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Azure Logic App connector
Similar to Zapier, but Microsoft. https://docs.microsoft.com/en-us/azure/connectors/apis-list
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Microsoft Teams Integration
As our organization becomes more and more reliant on Teams and the O365 ecosystem, it is only a matt...
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PHP CAS integration
As CAS SSO solution is getting more and more popular as it is really easy to integrate with any proj...
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Teamviewer or Join.me integration
Teamviwer or Join.me integration would be really a good option
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Agent Script support
For certain type of customers, it's great to have the ability to use agent scripts We using zingtre...
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Integration of Feedback and Youtrack/project management tools.
I have just started cleaning up our Feedback page and would like to add notes and references to YouT...
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Add option to set default for 'Send comment to JIRA'
It would be nice if it was possible for 'Send comment to JIRA" to default to checked so that agents ...
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Custom Slack message for triggers
When using multiple update triggers that notify a slack user/channel, it would be nice, if a custom ...
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Twilio SMS Integration to Allow Fields
Currently, the Twilio SMS integration in Deskpro allows only for a hard-coded phone number. My proje...
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'submitting agent' as sender for JIRA integration
Please add an option for the submitter of an action to be used as the account doing an action when m...
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Slack App: Set individual webhooks / channels per Trigger
Currently it's only possible to set a global webhook for the Slack app/widget, meaning you can only ...
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Option to add a Jira comment in a note within the Deskpro ticket
If someone adds a comment to a JIRA issue that is linked with a DeskPro ticket, we would like this ...
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Add the ability to 'Send to Jira as new issue' when creating a new ticket.
When creating a new ticket in the agent interface, the option to 'Send to Jira as new issue' does no...
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Integration with LanSweeper/DeskTop Central for Asset Selection
When the use case for Deskpro is an IT Helpdesk serving internal customers or as an MSP, It is impor...
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JIRA addon to display DeskPro-Tickets in JIRA issue
Besides DeskPro we are also evaluating other help desks. Zendesk has a nice plugin and a correspondi...
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Option to select Jira assignee when creating a Jira issue
Please add an option to select who will be the Jira assignee when creating a Jira issue from Deskpro...
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Integrate agent chat with Slack
We use Slack as our company communication tool, therefore having a separate internal chat system in ...
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Comprehensive Integration with Microsoft Dynamics CRM
You have a Zapier integration that integrates Deskpro with Microsoft Dynamics CRM but I need a more ...