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DeskPRO Build #81 Released - Release Announcements - Deskpro Support

JUL 31 2012

DeskPRO Build #81 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #81.

The following is an automatically generated list of changes in this release:

  • Check for ldap ext when trying to install AD or LDAP usersources
  • Fix error 908: JS error when ticket from chat, there is no email field supplied separately anymore since chat users are user records themselves
  • Fix setting null status category
  • Fix error 894: Notice when parent total undefined
  • Fix error 911: Warning when not removed any choices
  • Fix urgency term being a lte match
  • Add view raw message feature
  • Fix sub-group option refreshing when sub-group ID is a 0
  • Always store the raw html message along with the message
  • Fix selected tab class
  • Fix body_full being overwritten by body sometimes
  • Handle trailing non-breaking space characters
  • Fix cases where DOMDocument has converted UTF-8 chars into entities
  • Add top jpn words data file
  • Move lang detect into own service
  • Order gateway addresses so fallback can be defined
  • 'add agents' goes to members area, rename key file to deskpro-license-sign.key
  • Skip web.config when installing updates
  • Correct mimetype and file ext for attached email messages
  • Parse out message/rfc822 parts that are attached as email files
  • Couple tweaks to HTML trailing whitespace cutter
  • Simplify HTML email cleaner to keep main p structure, but handle outlooks paragraph tags and set their margins to 0
  • Fix sometimes reading invalid filenames from email attachments, fix old JS viewer not working on inlined images
  • Fix min thumbnail size being 200
  • Fix dupe checks on new tickets
  • Unwrap outer spans in HTML trimmer
  • Identify null address in return path as auto-responses
  • Fix Strings::linkifyHtml garbling some UTF-8 text when text node contains a link
  • Fix another html phrase in 'apply to x selections' title

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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