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DeskPRO Build #430 Released - Release Announcements - Deskpro Support

NOV 19 2015

DeskPRO Build #430 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #430.

The following is an automatically generated list of changes in this release:

  • NEW api auth method
  • IMPROVEMENT reset ticket properties saving state on server errors
  • FIX store only single draft for new ticket
  • FIX remove trailing slash in jira base url
  • FIX custom DateTime trigger terms
  • FIX tabs not updated properly after browser reload
  • FIX correct organizations endpoints in API Browser
  • FIX ticket layout for custom fields in pdf and print views
  • FIX reverted persons_deleted from purge (should be in controller)
  • FIX Error caused by custom Toggle field
  • FIX add time with new reply
  • FIX fallback to database search when elasticsearch failed on portal
  • FIX changed translation text of search org input on NewPerson
  • FIX added persons_deleted to people purger
  • FIX removed reset settings feature
  • FIX ticket message linkifying
  • FIX NewPerson and NewOrganization labels
  • FIX admin ticket filters: show person or team
  • FIX custom email templates in trigger criteria
  • FIX use custom address of email account as email_to var
  • FIX escalation criteria for feedback_rating
  • FIX show ticket hold status in ticket log
  • FIX billing comment field width
  • FIX associate problem on new ticket
  • FIX supress an error when using macro with deleted snippet
  • FIX correct ticket properties update after sending reply
  • FIX signature dupes on new ticket
  • FIX search words prompt on publish
  • FIX per org field will not be shown on portal if there no choices defined
  • FIX NewTicket draft was not initialized until person is selected. No reset by closing tab.
  • FIX NewTicket draft was not initialized until person is selected. No reset by closing tab.
  • FIX ticket properties were replaced by numbers sometimes
  • FIX ticket search by SLA Warning status
  • FIX check new person perm on new ticket
  • FIX check new person perm on new ticket
  • FIX check new org perm on new person
  • FIX check new org perm on new person
  • FIX purge demo orgs
  • FIX new people and org labels suggestions
  • FIX checked custom radio field in macros
  • FIX custom chat fields validation
  • FIX Search/escalations on custom date fields
  • FIX fix possible exception during sync
  • FIX create settings backup after install
  • FIX create settings backup on install
  • FIX registered group has access to all deps by default
  • FIX Agent: Missing unassign option in ticket replybox
  • FIX Agent: Unassign from within ticket view caused a JS error and did not unassign the ticket.
  • FIX tabs not receiving updates after page refresh
  • FIX prevent linkifying with wrong symbols at the end
  • FIX linkifying in agent note
  • FIX was set/was not set criteria op with custom fields
  • FIX was set/was not set criteria op with custom fields
  • FIX allow to save custom field criteria when touched/not touched op selected

This update has been rolled out to Cloud helpdesks.

If you are using DeskPRO On-Premise, you can update your installation from the admin interface.

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