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DeskPRO Build #416 Released - Release Announcements - Deskpro Support

Sep 23 2015

DeskPRO Build #416 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #416.

The following is an automatically generated list of changes in this release:

  • NEW CRM auth sources can now be linked to a usergroup
  • NEW CRM and Agent auth sources can now define arbitrary filters to limit which records are allowed from a remote source
  • FIX Error message when no permission to merge tickets
  • FIX Another case of newlines being eaten in RTE
  • FIX Escalations with 'or' criteria did not apply properly
  • FIX Admin: LDAP setup would require account user/password (i.e., anon was not possible)
  • FIX Handling of phone number extensions
  • FIX Locking/unlocking tickerts would cause ticket tab to steal focus
  • FIX A number of issues with importers

This update has been rolled out to all Cloud customers.

If you are using DeskPRO On-Premise, you can update your installation from the admin interface.

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