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DeskPRO Build #396 Released - Release Announcements - Deskpro Support

MAR 2 2015

DeskPRO Build #396 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #396.

The following is an automatically generated list of changes in this release:

  • FIX Error message when procesing emails to resolved tickets but permission to reopen is off
  • FIX Agent: Validating a new account might fail if user had multiple validating tickets in queue
  • FIX Agent: In some cases, the new ticket form would complain of empty message even when a message was provded
  • FIX adding multiple usersources was broken
  • FIX adding multiple usersources was broken
  • FIX Application of days in working hours using wrong format
  • FIX saml usersource now reads response attributes correctly
  • FIX saml usersource now reads response attributes correctly
  • FIX Triggers on labels did not handle non-lowercase labels properly

This update has been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.

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