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DeskPRO Build #367 Released - Release Announcements - Deskpro Support

SEP 9 2014

DeskPRO Build #367 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #367.

The following is an automatically generated list of changes in this release:

  • NEW New setting that controls if "Remember me" is enabled for agent logins
  • IMPROVEMENT Show more info about ElasticSearch status
  • FIX Admin: Initiate display of 'agent has overrides' message when agent does not belong to any groups
  • FIX Rendering of agent icon in ticket quick-search results
  • FIX Removing CC always showing permission error
  • FIX Agent: ElasticSearch query error if agent had no permissions on any departments
  • FIX Admin: Strange scrolling behaviour when left column is overflowing
  • FIX Agent: Search words did not save on articles
  • FIX Correct creation system name for gateway (was misspelled 'gatway')
  • FIX Detect crashed ElasticSearch indexing and show button to restart
  • FIX Detect redirection loops with bad URL rewriting configuration
  • FIX Add back the link to the changelog in admin version notice
  • FIX Certain cases where search tables could become out of sync
  • FIX Admin: Using the 'invite agent' form would show loading indicator forever
  • FIX Some trivial changesets (such as locking) would result in update triggers being run
  • FIX Possible 'unclosed transaction' in email gateway when handling unknown CC'd users in a closed helpdesk

This update has now been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.

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