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DeskPRO Build #256 Released - Release Announcements - Deskpro Support

APR 8 2013

DeskPRO Build #256 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #256.

The following is an automatically generated list of changes in this release:

  • Long subjects hiding rejection reason in rejection log
  • Limit in fetching previous tickets when viewing user profile not being enforced. If a user had many tickets (e.g., an automated account) then they would all be loaded for display in the list.
  • Validating feedback showing author line as "Revision as [name]"
  • Submitting feedback as an existing user account should require login
  • Add protection against races during login (mostly obvious when using an external usersource where you could get a dupe user error if a user "doube clicks" etc)
  • Double-POST request when sending reply via shortcut
  • Reverting just the body part of an email template would reset the subject
  • JS error when creating a new macro while newticket window is open
  • Embedded images not appearing when using "Forward Message" function
  • Uploading custom favicon from portal when using remote blob storage
  • Prevent problems if user somehow has a bad timezone
  • Center-alignment of some text if custom design had centered document
  • Saving feedback status titles
  • Password fields in some user sources were shown as readable text fields
  • Missing "delete others" permission check
  • Notice when using trigger to send a custom email to specific agents

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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