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DeskPRO Build #221 Released - Release Announcements - Deskpro Support

JAN 19 2013

DeskPRO Build #221 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #221.

The following is an automatically generated list of changes in this release:

  • Ensure that the API tokens table is created as necessary.
  • Allow report groupings to be changed via the report body title itself.
  • Show icons with reports to indicate the type of chart displayed. Add more default reports. Fix assorted reporting bugs.
  • Support for SELECT * style queries in the report builder to select all fields/associations from an entity (for example, tickets.* or tickets.person.*).
  • Support relative date offsets in report queries with the INTERVAL operator (example: tickets.date_created + INTERVAL 3 DAYS).
  • Various report builder bug fixes and several additional built in reports.
  • Fix possible chat status fights between two open agent interfaces
  • Fix chat tab location being left all the time
  • fix possible error when replaceHolder calls
  • Add alt exception summary to log

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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