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DeskPRO Build #13 Released - Release Announcements - Deskpro Support

Jun 22 2012

DeskPRO Build #13 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #13.

The following is an automatically generated list of changes in this release:

  • Tool to create new agent from ldap/ad user source
  • Add general ldap source
  • uUe same searcher for results as with ajax search
  • Dont send users a notification about notes
  • Change subject for note notifications to say its a note
  • Need to set permissions on feedback types when importing
  • Fix custom field value/id swap
  • Fix phrase name
  • Use varToString to prevent print_r from printing large object graphs
  • Fix initial types not being inserted in import install
  • Select2 for select choices on rule builder
  • Fix missing custom fields in filter options'
  • Better display of errors on agent creation, allow turning existing user account into agent
  • Changes to search terms, added waiting time/total waiting time
  • Fix a number of chat issues
  • Add link to update license
  • Fixed carried admin sessions not setting agent status to avail
  • Add downloads tab to portal editor
  • Add captcha
  • A few tweaks to select2 for things like icons
  • Update select2
  • Custom ref formats based on setting
  • Validation on custom fields, and implement proper date field
  • Validation routines for custom fields
  • Agent fetcher methods need to exclude deleted agents
  • Importing feedback categories into new system custom field type. Also fixed a problem with notices in custom fields import when importing multi-choice fields.
  • Dont show choice fields that have no options
  • Couple fixes to saving the category from agent
  • Display of category field on agent listings
  • Displaying of feedback cat
  • Custom field work for adding cat field to feedback
  • Add interfaces for defining feedback cats
  • Dont show falsey debug options in server info
  • Remove old migrations files
  • Add sys_name field to feedback custom def
  • Command to write new build class file
  • Import of select2 fields into hierarchy

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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