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DeskPRO Build #101 Released - Release Announcements - Deskpro Support

AUG 17 2012

DeskPRO Build #101 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #101.

The following is an automatically generated list of changes in this release:

  • Add info about expiry and notice about entering billing info
  • Try and detect priv errors during install and suggest fix
  • Adjust all entity repositories to extend AbstractEntityRepository so that the necessary methods are available to DPQL queries.
  • Add first set of default DPQL reports (fixing some bugs/limitations in the mean time).
  • Fix missing cloud login'
  • Fix possible transaction nesting mismatch
  • Graceful failure if run dp:upgrade command manually with bad db conf
  • Restructures the meaning of SPLIT BY in DPQL to potentially run multiple queries. This ensures that grouping happens correctly.
  • Fix editing some properties on custom usersources not saving
  • Rip out title editing code into new class, fix news title edit
  • Fix news renaming
  • When user relpies to a resolved ticket it should become awaiting agent
  • Fix portal editor not loading due to admin session not being carried
  • Chat widget on helpdesk should use relative protocol, dont put feedback widget on helpdesk
  • Restructure DPQL result grouping to handle cases where ordering means that left grouping prefixes may not be next to each other.
  • Fix a couple time ago html phrases

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.

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