Dec 5 2017

Deskpro 5.13.1 Release

 

We’re delighted to announce the release of Deskpro 5.13.1

Deskpro 5.13.1 includes improvements and bug fixes as listed below:

 

  • Certain special characters are now escaped properly when sent through php to the mysqldump command

  • Grouping tickets in the main ticket view now displays the correct highlighted option

  • The “none” category when grouping tickets now responds correctly

  • Adding more than one action to the follow up sequence previously caused a glitch in the interface

  • In the chat interface, the view will now always snap to the latest messages in the coversation

  • Commenting and usergroup permissions related to guides has been improved

  • Number of improvements made to the ticket importer tools

  • API: online_for_chat propadded to agent filters

Helpful Unhelpful

4 of 5 people found this page helpful

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?