Oct 9 2019

Deskpro 2019.8.1 Release

We are pleased to announce the release of Deskpro version 2019.8.1. This includes a handful of useful bug fixes and general improvements.

  • CH-2655 - The V1 API browser/explorer would throw an error, causing the endpoints to appear blank and disabling the sandboxes
  • CH-2680 - The 'real-time updates' feature when viewing tickets via an SLA filter would incorrectly reload back to the 1st page when disabled
  • CH-3398 - Certain incoming emails appeared to be stuck in the "PROCESSING" status, which interfered with the cron/scheduled task reliability
  • CH-3057 - Certain SLA's circumstances leading to tickets not properly being actioned into the warning/fail state
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