Which web browsers does Deskpro support?

The Deskpro agent and admin interfaces work with most up to date desktop browsers, including:

  • Chrome
  • Firefox
  • Safari
  • Internet Explorer (version 11)
  • Edge

The user portal will work in a wider range of browsers, including IE 8+ and most mobile browsers.

Due to browser limitations, a few advanced features only work on Chrome and Firefox, including:

  • Pasting an image from the clipboard into the ticket reply box
  • Dragging an attachment from a ticket to the filesystem

We recommend using an up-to-date version of Chrome or Firefox.

It is hard to fully predict the behaviour of Internet Explorer versions older than v11, due to newer frontend technologies present in Deskpro, certain designs or functions may not work as well in some versions of this browser.

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