How do I set up an Outlook account as a ticket account for Cloud?

To use an Outlook.com email address to receive tickets, you will need to set up mail forwarding to your Deskpro Cloud helpdesk.

To do this:

1. Within Outlook.com, click the gear icon at top right, then click Options.

2. Click Email forwarding.

3. Select Forward your mail to another email account.

4. Enter the relevant @yourcompany.deskpro.com address.

5. Click Save.

Helpful Unhelpful

6 of 17 people found this page helpful

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?