Skip to main content

Custom date field not working with format function - Developer & Reporting / Creating Reports - Deskpro Support

Custom date field not working with format function

Authors list

Question:

I'm trying to create a report that includes information from a custom date field:

 

SELECT DATE_FORMAT(tickets.custom_data[1]), '%Y-%m-%d') AS 'Date'

 

However, the result table only displays None for that column. How can I fix this?

 

Answer:

Custom date fields contain integer timestamp values, so before you use the DATE_FORMAT function, you first have to convert to real dates using FROM_UNIXTIME:

 

DATE_FORMAT(FROM_UNIXTIME(tickets.custom_data[1]), '%Y-%m-%d') AS 'Date'

Helpful Unhelpful

21 of 35 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?