If updating your configuration does not work from the admin interface, you can use an interactive command-line update utility.
In the command line or Windows Command Prompt, navigate to the directory where you installed Deskpro.
Run this command:
Note that in some cases, you may need to specify the full path to the version of PHP installed on your system, e.g.
/usr/bin/php upgrade.php (on Linux)
C:\Program Files\PHP\php.exe upgrade.php (on Windows)
The interactive command line updater will run:
The utility will guide you through the process of backing up and updating your helpdesk.