- Run From a VM
- Install on Ubuntu Linux
- Install on CentOS/Red Hat
- Installation on Windows Server 2008
- Windows Server 2012
- Install on Windows 8, 9 & 10
- Installing Elasticsearch on Windows
- Install on Virtual Hosting
- Configuring On-Premise
- Importing Data
- Migrating Servers
- Performance and Security
Enable cron logging
Deskpro uses a cron job or Windows Scheduled Task to carry out scheduled tasks that need to happen on a regular basis - for example, checking for new emails every minute.
You can see these from the admin interface at Server > Scheduled Tasks.
If you find that cron/Scheduled Task is crashing and you want to investigate, you can enable logging by adding this to the
$DP_CONFIG['debug']['write_cron_logfile'] = 1;
When cron runs, debug information will be appended to data/logs/cron.log
Since scheduled tasks run so often, this file can get large quite quickly. You should either rotate this file, or remember to disable logging once you’ve solved the problem.