Admin Guide

Admin Access Log

Admins have the power to lock out or delete other Users, and make major changes to your helpdesk data that can’t be undone.

You can view a log of all Admin interactions with the helpdesk under Agents > Audit Log. This can be useful if you are trying to investigate an unexpected change to your helpdesk, or if you suspect that an Admin account has been abused.


Comments (0)

Add a comment

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?