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Flag is seen by all agents

Flags are designed for each agent's personal use: agents can't see each other's flags. . But … when we set the flag with a new ticket trigger all agents can see the flag. See attached image of the trigger.

  • Douglas Martin
  • 1 Comment
  • flags, Triggers

Attachments

Flagging.JPG Flagging.JPG 65883 bytes

Comments (1)

Douglas Martin Wed, 14th Feb 2018 4:14 pm

We really would love for this to be fixed or help with a workaround. Is this an issue that will be dealt with or should we look for other strategies?

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