User chat: Automatic greeting when agent is assigned a chat - Community / Feature Request - Deskpro Support

New Feature Request

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User chat: Automatic greeting when agent is assigned a chat Finished

Christopher Nadeau

Add the ability to automatically send a greeting once an agent is assigned a chat. For example, it might say "hello" and then ask the user to describe their issue.

New Feature Request

Author: Christopher Nadeau
Date Created: Mar 1, 2018

User chat: Automatic greeting when agent is assigned a chat - Community / Feature Request - Deskpro Support

User chat: Automatic greeting when agent is assigned a chat Finished

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