Skip to main content

Trigger rule by number of replies on a ticket - Feature Request - Deskpro Support

I would like to be able to trigger an action when the number of replies exceeds certain number of replies. It's maybe not that interesting for the agent itself, but for a manager it might be in case that there is a huge number of replies without actually getting the ticket to be closed.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?