Schedule a follow-up time with customer and attach ics appointment to reply - Feature Request - Deskpro Support
It would be awesome to be able to schedule a follow-up date/time with the customer and attach a meeting request to the ticket reply, perhaps and ics file. <br /><br /> <br /><br /> An alternative would be to include and ics appointment file as an option from a schedule task on a ticket.
Hi Tom. Deskpro now has a follow up feature. You can check it out here: https://support.deskpro.com/en/news/posts/introducing-follow-ups