Open this product to SMB/Start-Ups - Community / Feature Request - Deskpro Support
Open this product to SMB/Start-Ups Declined
You're selling a really great product that might make its way into more companies if the licensing options are both less restrictive and more economic for Start-Ups and SMB. I know about some companies who started with the Atlassian-Model and grow up with great software.<br /><br />
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Some reasons: <br /><br />
1. A minimum of 10 agent licenses is not realistic. An average IT company having 10 support agents would have at least 200 employees at all. <br /><br />
2. Companies having 100+ support agents are that big that it doesn't really matter if they get 5+ licenses for free. This pricing model sounds ugly for me.<br /><br />
3. The cloud service might not be an option for many Start-Ups and SMB thanks to GHCQ and NSA. Might be worth to think about it.
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