Multiple signatures per agent - Community / Feature Request - Deskpro Support

We have agents that work in multiple departments. Each department has a different email and phone number. I'd like our agents to have separate signatures that are chosen by the department they are sending from.

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3 of 7 people found this page helpful

Comments (2)

Christoph Strauss
As a workaround you could use snippets with %sig1, %sig2, %sig3, etc.
Maikel Bocekcioglu
It would be helpful to be able to assign multiple signatures per agent. Typically this would be helpful when a single agent deals with tickets across multiple brands.

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