So far we were mentioning each one individually. Can we do @finance, so they both get the mention?
Comment (1)
CBClint Broadhead
When filling out a note it would be extremely useful for the support team to @ mention an entire team to better elicit a response.<br />
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For example there is an issue with the website. The support team (HelpDesk) can @ mention the web site team (WebGroup) with @WebGroup which will subsequently ping every member of that team.
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For example there is an issue with the website. The support team (HelpDesk) can @ mention the web site team (WebGroup) with @WebGroup which will subsequently ping every member of that team.