Skip to main content

IT Support Manager - Community / Feature Request - Deskpro Support

0
I would like to have the option of creating workflows and labels, and being able to set who can see them in a ticket. I have created some that will cause a ticket update trigger to kick off for certain instances, and I wouldn't want just anyone to change the workflow or set a label, and have that instance kick off.<br />


When creating a workflow or label, I would like the options of:

Only Me

Everyone

Agent Team



Thanks.

Gerry

Add a comment

Please log in or register to submit a comment.

Need a password reminder?