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Be able to create multiple agent groups for ticket assignments and restrict them - Feature Request - Deskpro Support

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Be able to create multiple agent groups for ticket assignments and restrict them Collecting Feedback

We would like to have the option of creating multiple Agents lists/groups for other Agents to choose from. For example, Agents in Group 1 will only have the option of assigning tickets to Agents in Group 2, etc. They would not be able to see any other Agent not in that group. Thank you.

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