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Ability for customers to view ticket 'Status' in the user portal - Feature Request - Deskpro Support

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Ability for customers to view ticket 'Status' in the user portal Collecting Feedback

We would like our customers to have an option to view 'Status' in their portal. We have 3 sub-status of pending that are of interest to our customers - Tier 2 Escalation, Dev Escalation, and Bug.

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