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Report for Jira linked tickets
Rubina
Apr 26, 2021
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Voice Overflow Queue
Zachery Woods
May 6, 2021
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Voice Operating Hours
Zachery Woods
May 6, 2021
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Merge ticket trigger criteria
Marion Abramo
Apr 8, 2021
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Change ticket tab order in the agent view
Obrion Staight
Apr 6, 2021
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Add a timezone field for Organizations
Earene Lee
Mar 16, 2021
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Show last note on ticket hover
chris o'brien
May 6, 2021
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Counting Call Transfers by Agents
Jeff Hauman
Mar 10, 2021
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Clone brands
Evgeniy
Mar 8, 2021
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Message warnings
Lisa Barrett
Mar 5, 2021
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Admins to set ticket filter views globally
Simone Cesana
Feb 23, 2021
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Triggers for persons and organisation
Michael W.
Feb 23, 2021
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Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
Feb 23, 2021
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Bulk Delete Agents
Shawn Morris
Feb 4, 2021
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Dynamic dropdown custom ticket fields
Ahmad Sahrizal
Feb 3, 2021
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The ability to have a second ordering feature
Christian Cantinelli
Feb 2, 2021
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The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
Jan 28, 2021
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Most used contacts option
Mindaugas
Jan 22, 2021
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Lock icon in condensed ticket list view
Jason McGrath
Feb 23, 2021
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Prevent users from resolving tickets
Tommy Jackson
Feb 23, 2021
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