Search Labels - Deskpro Support
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Display Build #
It would be helpful if the Build number was displayed in the Admin portal for cloud accounts. This ...
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Add Not On Hold to Custom Filter Criteria
Add Not On Hold to Custom Filter Criteria.
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Ask for feedback every Nth ticket...
We find it a little heavy-handed to only have a feedback request tied to "time since resolution." I...
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Ability for Admin to remote logout agent
I would like a way to remotely log out an agent. I have had a couple situations where an agent forge...
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Implement an all/none toggle on ACL lists
It's a real hassle when you have a long list of access levels, to have to manually de-select (or sel...
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Manager Approval Process
Please put a field on the user interface that is only visible to organization managers. Maybe a chec...
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Snippet Admin
It would be really useful if there was an easier to manage snippets as an admin. Removing snippets ...
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Managing Custom Fields in Admin
In Deskpro I created - custom fields Display Style Select Box (single selection) with hundres and hu...
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Make Leaders for Teams
It would be amazing to be able to add a Team leader of a team that can see all of the activity their...
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