Search Labels - Deskpro Support
Display Build #
It would be helpful if the Build number was displayed in the Admin portal for cloud accounts. This ...
Add Not On Hold to Custom Filter Criteria
Add Not On Hold to Custom Filter Criteria.
Ask for feedback every Nth ticket...
We find it a little heavy-handed to only have a feedback request tied to "time since resolution." I...
Ability for Admin to remote logout agent
I would like a way to remotely log out an agent. I have had a couple situations where an agent forge...
Implement an all/none toggle on ACL lists
It's a real hassle when you have a long list of access levels, to have to manually de-select (or sel...
Manager Approval Process
Please put a field on the user interface that is only visible to organization managers. Maybe a chec...
It would be really useful if there was an easier to manage snippets as an admin. Removing snippets ...
Managing Custom Fields in Admin
In Deskpro I created - custom fields Display Style Select Box (single selection) with hundres and hu...
Make Leaders for Teams
It would be amazing to be able to add a Team leader of a team that can see all of the activity their...
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