Search Labels - Deskpro Support

104 search results for "tickets"

Close ticket - last message

Suggestion

When a end user decides to close a ticket by himself, it would be nice to allow him to associate a l...
default brand selection

Suggestion
Wed, 5th Jun 2019 5:31 pm

Currently when an Agent creates a ticket, the default brand is automatically set as the brand in the...
In Ticket's, in Awaiting Agent, Unassigned never shows a count of Unassigned tickets

Bug Report

While getting 5 new agents up to speed all looked at the unassigned in this section and didn't find ...
Close Ticket through email

Feature Request
Wed, 11th Sep 2019 4:34 pm

Is there any way to provide an option button to allow users to close tickets through email?

Close ticket - last message