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Play a sound for a user when an agent answers a live chat - Community / Feature Request - Deskpro Support

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Play a sound for a user when an agent answers a live chat Finished

It should be great if you can add the feature to play a sound for the user when the agent answer in the live chat.

Official response

Lara Proud

Thanks for the suggestion Alberto, when an Agent adds a reply to a live chat there is now a sound that plays to alert the end user that there has been a response to the conversation.