Allow Admins to edit & delete agent IM groups - Community / Feature Request - Deskpro Support

Allow Admins to edit & delete agent IM groups Collecting Feedback

Lauren Velella

We have some Agent IM groups which were created by agents that are no longer with our company but I'm unable to delete these groups. Even if Iog in as the agent, I am still not given the “trash can” option to delete the group.

An admin should have the ability to delete a group.

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New Feature Request

Author: Lauren Velella
Date Created: 3 Oct 2018
Category: Functionaility

Allow Admins to edit & delete agent IM groups - Community / Feature Request - Deskpro Support

Allow Admins to edit & delete agent IM groups Collecting Feedback

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