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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
10
Improve colors options for stacked bar graphs
Aïdée Carrière
8 Feb 2023
Collecting Feedback
0
48
Deskpro Search Metadata Description
Alexander Lloyd Clemons
8 Feb 2023
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
8 Feb 2023
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
23 Nov 2021
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22 Nov 2021
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
22 Nov 2021
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
18 Nov 2021
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15 Nov 2021
Report
0
5
Customisable tab title
Simon Frost
8 Feb 2023
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
27 Oct 2021
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26 Oct 2021
Collecting Feedback
0
25
Full Message View Permanent
hojjat mehrabi
20 Oct 2021
Collecting Feedback
0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15 Oct 2021
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7 Oct 2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7 Oct 2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27 Sept 2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16 Sept 2021
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
13 Sept 2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7 Sept 2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7 Sept 2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6 Sept 2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6 Sept 2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3 Sept 2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
26 Aug 2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
26 Aug 2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
26 Aug 2021
Report
0
0
Chat queue delete feedback
Sliced Tech
16 Aug 2021
Report
0
11
Reporting on usergroups
Robert Tanka
13 Aug 2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13 Aug 2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
13 Aug 2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
13 Aug 2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
12 Aug 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
11 Aug 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
11 Aug 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
5 Aug 2021
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
3 Aug 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3 Aug 2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2 Aug 2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2 Aug 2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
30 Jul 2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
29 Jul 2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
29 Jul 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
E Lee
29 Jul 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27 Jul 2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
23 Jul 2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
22 Jul 2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
20 Jul 2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
23 Jul 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16 Jul 2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
16 Jul 2021
Collecting Feedback
0