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DPQL Reports Feature Request Bug Report Design Feedback
Submit Suggestion
DPQL Reports Feature Request Bug Report Design Feedback
Community
Community
Submit Suggestion
DPQL Reports Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
22
Increase hit_record table to hold more than 7500 records
Jenny Kongkalai
3 Dec 2019
Collecting Feedback
0
18
Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
Matthew Baines
21 Nov 2019
Collecting Feedback
0
25
Allow <pre> html tags in the message body of user replies
Christian Mattart
12 Nov 2019
Collecting Feedback
2
21
make completed SLA's clearer in the interface
Quentin
6 Nov 2019
Collecting Feedback
0
32
Changing the Colour of Stat Background
Christian
5 Nov 2019
Collecting Feedback
1
22
being able to search in Organisation's Notes
Zsolt Kiss
2 Nov 2019
Collecting Feedback
0
12
Notifications when email attachments exceed the size threshold.
Trendfire
2 Oct 2019
Collecting Feedback
0
31
Download All Attachments
Matt Goldfarb
27 Sept 2019
Collecting Feedback
2
26
An F5 iRule to set cache-control headers
Bear Golightly
19 Sept 2019
Collecting Feedback
0
29
Plain Text Email from Ticket Replies
Erik Ecker
18 Sept 2019
Collecting Feedback
0
16
v2 API: Proper handling of mandatory custom fields.
Colin Dunn
2 Sept 2019
Collecting Feedback
0
31
Grouping custom stats
Pamela Kiewitt
19 Aug 2019
Collecting Feedback
0
22
Improve feedback’s comment possibilities
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
20
Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
33
Listing the top contributors
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
24
Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
6 Aug 2019
Collecting Feedback
0
32
Macro - Keep tab open action
Jenny Kongkalai
6 Aug 2019
In Development
0
16
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
29 Jul 2019
Collecting Feedback
0
41
Adding multiple users to the 'To' user field
Peter Huber
25 Jul 2019
Collecting Feedback
0
28
Setting a default status when a note is added.
Barry
23 Jul 2019
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
9 Jul 2019
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
6 Jul 2019
Collecting Feedback
0
28
A better way to track agent ime
Paul Vonic
2 Jul 2019
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
27 Jun 2019
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
21 Jun 2019
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
20 Jun 2019
Collecting Feedback
0
34
Confluence integration
Michael W.
20 Jun 2019
Collecting Feedback
0
41
Close ticket - last message
Joël Messas
8 Jun 2019
Collecting Feedback
0
34
delaying emails
Errol
6 Jun 2019
Collecting Feedback
0
30
News Subscriptions
Elyse
5 Jun 2019
Collecting Feedback
1
35
default brand selection
Errol
5 Jun 2019
Collecting Feedback
0
68
Snippet Admin
Ioana Aurelia BISTRICEANU
5 Jun 2019
Collecting Feedback
0
40
subscription of news
Sandra Kohlberger
28 May 2019
Collecting Feedback
0
31
Xero Integration
Azeem Javed
24 May 2019
Collecting Feedback
0
23
Enable the use of automatic SSO for one brand while using another authentication method for a second brand
Jonas Plouffe
21 May 2019
Collecting Feedback
0
39
OpenPGP integration
Jeremy Cunningham
18 Apr 2019
Collecting Feedback
1
39
Better report writer
Paul Vonic
16 Apr 2019
Collecting Feedback
1
34
Sub-status in left menu
Joël Messas
8 Apr 2019
Collecting Feedback
0
31
Reports Showing Ticket Labels
Mathew
22 Mar 2019
Collecting Feedback
0
23
Language for brands
Maikel Bocekcioglu
19 Mar 2019
Collecting Feedback
1
11
User fields are not included in csv export
Christoph Strauss
15 Mar 2019
Collecting Feedback
0
21
Control Related Articles with Keywords
Jeremy Cunningham
15 Mar 2019
Collecting Feedback
0
20
Link forwarded messages to original ticket
David
5 Mar 2019
Collecting Feedback
0
20
Default Country
Lisa
28 Feb 2019
Collecting Feedback
0
19
Downvote button
Lucas
13 Feb 2019
Collecting Feedback
0
18
Select/Deselect all option for layouts when creating ticket fields.
Dustin J. Albright
11 Feb 2019
Collecting Feedback
0
30
PDF reports
Mario Opazo
6 Feb 2019
Collecting Feedback
1
24
Provide easier method to purge recycle bin
Kevin Smith
1 Feb 2019
Collecting Feedback
0
30
Auto refresh for dashboards
James Moore
18 Jan 2019
Collecting Feedback
0
25
Reporting labels
Samuel Benoit
7 Jan 2019
Collecting Feedback
0