Installation & Upgrades
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I bought a license but entering the code into my On-Premise demo does nothing
Δημοσιεύθηκε: 1 Οκτ 2015
030 Ιουλ 2021 -
Running Deskpro On-Premise from a virtual machine image
Δημοσιεύθηκε: 9 Ιουλ 2015
09 Νοε 2017 -
Data directory is not writable on Windows
Δημοσιεύθηκε: 14 Ιουλ 2015
19 Νοε 2017 -
Data directory is not writable on Linux
Δημοσιεύθηκε: 14 Ιουλ 2015
09 Νοε 2017 -
php.ini changes aren't working
Δημοσιεύθηκε: 14 Ιουλ 2015
010 Νοε 2017 -
“Existing tables were detected in your database” error
Δημοσιεύθηκε: 14 Ιουλ 2015
010 Νοε 2017 -
Data directory is not writable even after chmod
Δημοσιεύθηκε: 15 Ιουλ 2015
03 Ιουλ 2019 -
Automated install on clean Ubuntu, Debian or CentOS
Δημοσιεύθηκε: 3 Αυγ 2015
09 Νοε 2017 -
403 Forbidden error only on the user portal
Δημοσιεύθηκε: 21 Ιουλ 2015
09 Νοε 2017 -
I can't see the web interface using the VirtualBox VM
Δημοσιεύθηκε: 14 Αυγ 2015
010 Νοε 2017 -
Do I need to reinstall On-Premise when my trial ends?
Δημοσιεύθηκε: 14 Αυγ 2015
013 Ιουν 2022 -
Do you charge for updates to Deskpro?
Δημοσιεύθηκε: 17 Αυγ 2015
013 Ιουν 2022 -
What do you charge for maintenance?
Δημοσιεύθηκε: 17 Αυγ 2015
013 Ιουν 2022 -
Can't access /reports/ on IIS
Δημοσιεύθηκε: 26 Ιουν 2015
09 Νοε 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Δημοσιεύθηκε: 30 Οκτ 2015
010 Νοε 2017 -
What account details do I use with the VM 'Login to server' option?
Δημοσιεύθηκε: 30 Οκτ 2015
010 Νοε 2017 -
Why I can't I see the automatic update button on the admin home screen?
Δημοσιεύθηκε: 20 Νοε 2015
09 Νοε 2017 -
Where do I find an installation guide for my platform?
Δημοσιεύθηκε: 26 Νοε 2015
09 Νοε 2017 -
Missing MSVCR DLL error when trying to install
Δημοσιεύθηκε: 4 Δεκ 2015
09 Νοε 2017 -
"MISSING: /dev/bin" errors
Δημοσιεύθηκε: 11 Δεκ 2015
010 Νοε 2017 -
Uploading attachments larger than 20M on automated script installation
Δημοσιεύθηκε: 13 Ιουλ 2016
010 Νοε 2017 -
How to license a new Deskpro on-premise installation
Δημοσιεύθηκε: 23 Νοε 2017
01 Απρ 2022 -
On-Premise Installation & Upgrades
Δημοσιεύθηκε: 27 Φεβ 2018
027 Φεβ 2018 -
Why can't I run Deskpro using MSSQL?
Δημοσιεύθηκε: 10 Μαΐ 2018
010 Μαΐ 2018 -
Ports required for Deskpro
Δημοσιεύθηκε: 26 Σεπ 2018
026 Σεπ 2018 -
Preventing certain files from being replaced during an automatic update
Δημοσιεύθηκε: 25 Μαΐ 2014
09 Νοε 2017 -
PHP version
Δημοσιεύθηκε: 5 Δεκ 2012
116 Δεκ 2019 -
config.php problems
Δημοσιεύθηκε: 5 Δεκ 2012
010 Νοε 2017 -
Missing extensions
Δημοσιεύθηκε: 5 Δεκ 2012
010 Νοε 2017 -
Invalid php.ini directives
Δημοσιεύθηκε: 5 Δεκ 2012
05 Σεπ 2014 -
Database errors during installation
Δημοσιεύθηκε: 5 Δεκ 2012
010 Νοε 2017 -
Creating cron job on Linux
Δημοσιεύθηκε: 5 Δεκ 2012
22 Σεπ 2021 -
Restoring after a stuck auto-update
Δημοσιεύθηκε: 30 Ιαν 2013
09 Νοε 2017 -
Setting up a Windows Scheduled Task
Δημοσιεύθηκε: 31 Ιαν 2013
09 Νοε 2017 -
Updating Deskpro to the latest build
Δημοσιεύθηκε: 26 Μαρ 2013
020 Μαρ 2019 -
Using Deskpro With nginx
Δημοσιεύθηκε: 22 Απρ 2013
110 Απρ 2019 -
Configuring URL Rewriting
Δημοσιεύθηκε: 27 Ιαν 2014
010 Νοε 2017 -
Updating to New Admin (from a build before #327)
Δημοσιεύθηκε: 21 Μαΐ 2014
09 Νοε 2017 -
Server requirements
Δημοσιεύθηκε: 3 Αυγ 2015
310 Νοε 2017 -
Configuring HTTP verbs on Windows IIS
Δημοσιεύθηκε: 4 Ιουν 2014
09 Νοε 2017 -
Reverting to a previous build after an update
Δημοσιεύθηκε: 13 Ιουν 2014
09 Νοε 2017 -
"Some HTTP methods are being blocked by your server" error
Δημοσιεύθηκε: 25 Ιουλ 2014
09 Νοε 2017 -
FastCGI errors on Windows
Δημοσιεύθηκε: 4 Σεπ 2014
22 Σεπ 2021 -
Can't change invalid upload_tmp_dir value
Δημοσιεύθηκε: 4 Σεπ 2014
09 Νοε 2017 -
How do I enable SSL on Deskpro On-Premise?
Δημοσιεύθηκε: 10 Σεπ 2014
030 Μαΐ 2019 -
Can I see the Deskpro source code?
Δημοσιεύθηκε: 4 Απρ 2016
09 Νοε 2017 -
Using a Unix socket to connect to MySQL
Δημοσιεύθηκε: 2 Οκτ 2014
02 Οκτ 2014 -
Delete all helpdesk data and reinstall Deskpro
Δημοσιεύθηκε: 29 Σεπ 2014
010 Νοε 2017 -
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."
Δημοσιεύθηκε: 2 Οκτ 2014
09 Νοε 2017 -
Moving from Deskpro Cloud to Deskpro On-Premise
Δημοσιεύθηκε: 10 Νοε 2014
010 Νοε 2017