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Unresolved tickets by organization - DPQL Reports - Deskpro Support

Unresolved ticket broken down by organizations:

SELECT tickets.id, tickets.date_created, tickets.subject 

FROM tickets

WHERE tickets.status IN ('awaiting_agent', 'awaiting_user')

SPLIT BY tickets.organization

ORDER BY tickets.date_created ASC

Note we're using SPLIT BY  so you can export the ticket list seperately:




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