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News - Deskpro Support

News

News
Jun 26 2015

DeskPRO Build #407 Released

Chris Padfield
Deskpro Releases
Jun 25 2015

New Feature: Start a Ticket with an Agent Note

Ben Henley
Product
Jun 25 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

Ben Henley
Product
Jun 25 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

Ben Henley
Product
Jun 9 2015

DeskPRO Build #406 Released

Chris Padfield
Deskpro Releases
Jun 8 2015

New DeskPRO Website

Ben Henley
Product
May 29 2015

DeskPRO Build #405 Released

Chris Padfield
Deskpro Releases
May 22 2015

DeskPRO Build #404 Released

Chris Padfield
Deskpro Releases
May 18 2015

DeskPRO Build #403 Released

Chris Padfield
Deskpro Releases
May 6 2015

New Feature: Add Organization Fields to Ticket Forms

Ben Henley
Product
May 6 2015

New Feature: Round Robins For Online Agents Only

Ben Henley
Product
May 6 2015

New Feature: Better Satisfaction Surveys

Ben Henley
Product
May 6 2015

New Feature: Multi-level Nested Choice Fields

Ben Henley
Product
May 5 2015

DeskPRO Build #402 Released

Chris Padfield
Deskpro Releases
Mar 23 2015

DeskPRO Build #401 Released

Chris Padfield
Deskpro Releases
Mar 18 2015

DeskPRO Build #400 Released

Chris Padfield
Deskpro Releases
Mar 13 2015

DeskPRO Build #399 Released

Chris Padfield
Deskpro Releases
Mar 11 2015

DeskPRO Build #398 Released

Chris Padfield
Deskpro Releases
Mar 6 2015

DeskPRO Build #397 Released

Chris Padfield
Deskpro Releases
Mar 6 2015

Improved Documentation System

Ben Henley
Product
Mar 2 2015

DeskPRO Build #396 Released

Chris Padfield
Deskpro Releases
Feb 19 2015

DeskPRO Build #395 Released

Chris Padfield
Deskpro Releases
Feb 7 2015

DeskPRO Build #393 Released

Chris Padfield
Deskpro Releases
Feb 3 2015

New Feature: "Resolve User Hostnames" App

Ben Henley
Product
Feb 2 2015

DeskPRO Build #391 Released

Chris Padfield
Deskpro Releases
Feb 2 2015

DeskPRO Build #390 Released

Chris Padfield
Deskpro Releases
Feb 2 2015

DeskPRO Build #389 Released

Chris Padfield
Deskpro Releases
Jan 19 2015

DeskPRO Build #388 Released

Chris Padfield
Deskpro Releases
Jan 8 2015

DeskPRO Build #387 Released

Chris Padfield
Deskpro Releases
Jan 8 2015

DeskPRO Build #386 Released

Chris Padfield
Deskpro Releases
Dec 19 2014

DeskPRO Build #385 Released

Chris Padfield
Deskpro Releases
Dec 9 2014

DeskPRO Build #384 Released

Chris Padfield
Deskpro Releases
Dec 8 2014

New Feature: More Powerful JIRA Integration

Ben Henley
Product
Nov 24 2014

DeskPRO Build #383 Released

Chris Padfield
Deskpro Releases
Nov 11 2014

DeskPRO Build #382 Released

Chris Padfield
Deskpro Releases
Nov 7 2014

DeskPRO Build #381 Released

Chris Padfield
Deskpro Releases
Nov 6 2014

NEW Single Sign-On (SSO) Helpdesk Authentication

Ben Henley
Product
Nov 6 2014

New Feature: Interactive API Browser

Ben Henley
Product
Nov 6 2014

New Feature: Per-User and Per-Organization Fields

Ben Henley
Product
Nov 5 2014

DeskPRO Build #380 Released

Chris Padfield
Deskpro Releases
Nov 5 2014

DeskPRO Build #379 Released

Chris Padfield
Deskpro Releases
Nov 4 2014

DeskPRO Build #378 Released

Chris Padfield
Deskpro Releases
Nov 3 2014

New Feature: Quick Actions

Ben Henley
Product
Nov 3 2014

New Feature: Web Hook Variables

Ben Henley
Product
Oct 15 2014

DeskPRO Build #377 Released

Chris Padfield
Deskpro Releases
Oct 13 2014

DeskPRO Build #376 Released

Chris Padfield
Deskpro Releases
Oct 10 2014

DeskPRO Build #375 Released

Chris Padfield
Deskpro Releases
Oct 9 2014

New Feature: Reopen Tabs

Ben Henley
Product
Oct 8 2014

DeskPRO Build #374 Released

Chris Padfield
Deskpro Releases
Oct 8 2014

New Feature: Ticket Search for Users

Ben Henley
Product
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