- Reports Overview
- DPQL Reference
- Example Reports
- Querying Custom Fields
- Chat Widget Feedback
- Exclude Tickets Created by Agents
- Exporting User Data
- List Tickets Created on the Weekend
- Links to all Tickets each Agent resolved Last Month
- Reports on Billing and Time Log Changes
- Reports using Ticket Logs
- Ticket Backlog with a Custom Timeframe
- Ticket Messages per Agent excluding Notes
- DPQL Field Reference Tables
Reports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
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