Creating a new ElasticSearch index

GUI

You can create a new index for a Deskpro instance within the OPC web GUI. Navigate to your instances ElasticSearch page and click 'Edit Parameters' on the Connection card.

On the next page in the 'Index' field, enter the name of the new index you want to create.

Clicking 'Validate' will check for previous ElasticSearch indexes with the same name.

If you use an index name that already exists, you will have a prompt to confirm if you want to overwrite the existing data.

Confirming you want to overwrite the data will then let you click 'Save Changes' to apply the new index name.

If you use an index name that is not in use, validation will succeed, and you can then click 'Save Changes' to apply the new name.

CLI

To create a new index on the command line you run the following command:

opc inst -i <instance> config set --es-index <new_index_name>
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Running the command will reconfigure the instance and confirm the new index name.

root@deskpro:~# opc inst -i helpdesk config set --es-index dp_helpdesk_new
                                                                                            
Set configuration parameters                                                                
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
✅  Updated Elasticsearch parameters configuration successfully
                     
Write instance config
✅  Wrote instance config file                                                       
    └ Path: /opt/deskpro/data/instances/helpdesk/config.yml                          
                    
Write Deskpro config
✅  Wrote Deskpro config file                                                                                       
    └ Path: /opt/deskpro/data/instances/helpdesk/services/deskpro/config/deskpro-config.php                         
                    
Re-indexing instance
✅  Re-indexed instance successfully
                                                                                            
Done                                                                                        
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
All tasks have completed.

Name                     | helpdesk                            
UUID                     | efe1e213-c61b-4c6c-a76c-95a6b24c1e2b
Data Path                | /opt/deskpro/data/instances/helpdesk
DB Host                  | localhost:3306                      
DB User                  | helpdesk                            
DB Name                  | helpdesk                            
Elastic Host             | http://localhost:9200               
Elastic TenantID         | dp_helpdesk_new_tenant              
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