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Feature Request Bug Report Design Feedback
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Feature Request Bug Report Design Feedback
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Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Komentáře
Activity
21
Determine how often agents send emails when creating ticket in agent interface
Christian Mattart
Dec 6, 2019
Collecting Feedback
0
22
Increase hit_record table to hold more than 7500 records
Jenny Kongkalai
Dec 3, 2019
Collecting Feedback
0
18
Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
Matthew Baines
Nov 21, 2019
Collecting Feedback
0
25
Allow <pre> html tags in the message body of user replies
Christian Mattart
Nov 12, 2019
Collecting Feedback
2
21
make completed SLA's clearer in the interface
Quentin
Nov 6, 2019
Collecting Feedback
0
32
Changing the Colour of Stat Background
Christian
Nov 5, 2019
Collecting Feedback
1
22
being able to search in Organisation's Notes
Zsolt Kiss
Nov 2, 2019
Collecting Feedback
0
12
Notifications when email attachments exceed the size threshold.
Trendfire
Oct 2, 2019
Collecting Feedback
0
31
Download All Attachments
Matt Goldfarb
Sep 27, 2019
Collecting Feedback
2
26
An F5 iRule to set cache-control headers
Bear Golightly
Sep 19, 2019
Collecting Feedback
0
29
Plain Text Email from Ticket Replies
Erik Ecker
Sep 18, 2019
Collecting Feedback
0
16
v2 API: Proper handling of mandatory custom fields.
Colin Dunn
Sep 2, 2019
Collecting Feedback
0
31
Grouping custom stats
Pamela Kiewitt
Aug 19, 2019
Collecting Feedback
0
22
Improve feedback’s comment possibilities
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
20
Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
33
Listing the top contributors
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
24
Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
Aug 6, 2019
Collecting Feedback
0
32
Macro - Keep tab open action
Jenny Kongkalai
Aug 6, 2019
In Development
0
16
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
Jul 29, 2019
Collecting Feedback
0
41
Adding multiple users to the 'To' user field
Peter Huber
Jul 25, 2019
Collecting Feedback
0
28
Setting a default status when a note is added.
Barry
Jul 23, 2019
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
Jul 9, 2019
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
Jul 6, 2019
Collecting Feedback
0
28
A better way to track agent ime
Paul Vonic
Jul 2, 2019
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
Jun 27, 2019
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
Jun 21, 2019
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
Jun 20, 2019
Collecting Feedback
0
34
Confluence integration
Michael W.
Jun 20, 2019
Collecting Feedback
0
41
Close ticket - last message
Joël Messas
Jun 8, 2019
Collecting Feedback
0
34
delaying emails
Errol
Jun 6, 2019
Collecting Feedback
0
30
News Subscriptions
Elyse
Jun 5, 2019
Collecting Feedback
1
35
default brand selection
Errol
Jun 5, 2019
Collecting Feedback
0
68
Snippet Admin
Ioana Aurelia BISTRICEANU
Jun 5, 2019
Collecting Feedback
0
40
subscription of news
Sandra Kohlberger
May 28, 2019
Collecting Feedback
0
31
Xero Integration
Azeem Javed
May 24, 2019
Collecting Feedback
0
23
Enable the use of automatic SSO for one brand while using another authentication method for a second brand
Jonas Plouffe
May 21, 2019
Collecting Feedback
0
39
OpenPGP integration
Jeremy Cunningham
Apr 18, 2019
Collecting Feedback
1
39
Better report writer
Paul Vonic
Apr 16, 2019
Collecting Feedback
1
34
Sub-status in left menu
Joël Messas
Apr 8, 2019
Collecting Feedback
0
31
Reports Showing Ticket Labels
Mathew
Mar 22, 2019
Collecting Feedback
0
23
Language for brands
Maikel Bocekcioglu
Mar 19, 2019
Collecting Feedback
1
11
User fields are not included in csv export
Christoph Strauss
Mar 15, 2019
Collecting Feedback
0
21
Control Related Articles with Keywords
Jeremy Cunningham
Mar 15, 2019
Collecting Feedback
0
20
Link forwarded messages to original ticket
David
Mar 5, 2019
Collecting Feedback
0
20
Default Country
Lisa
Feb 28, 2019
Collecting Feedback
0
19
Downvote button
Lucas
Feb 13, 2019
Collecting Feedback
0
18
Select/Deselect all option for layouts when creating ticket fields.
Dustin J. Albright
Feb 11, 2019
Collecting Feedback
0
30
PDF reports
Mario Opazo
Feb 6, 2019
Collecting Feedback
1
24
Provide easier method to purge recycle bin
Kevin Smith
Feb 1, 2019
Collecting Feedback
0
30
Auto refresh for dashboards
James Moore
Jan 18, 2019
Collecting Feedback
0