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Suggestion DPQL Reports Bug Report Design Feedback
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Připomínka
Připomínka
Submit Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
Název
Status change
Komentáře
Activity
Filtering on Categories in the Community
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Summary count when grouped by
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Inserting pictures into a community comment
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Filtering option on Custom Fileds in Community topics
… Report
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Disable new ticket creation on specific email account/s allowing replies for active tickets
… Report
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Integration to project management system Clickup
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Agent option to enable reply formatting by default
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SLA failed not clear enough
… Collecting Feedback
0
Ability to change star to none
… Collecting Feedback
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Ability to minimise collapse the reply box
… Collecting Feedback
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Auto remove user from ticket by user reply/response mails
… Collecting Feedback
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Ability to "HIDE" disabled users, organizations, etc. in Tickets
… Report
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Ability to re-order lists
… Collecting Feedback
0
Feedback post v5 to v6 upgrade
… Report
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Notification about updated KB articles
… Report
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Adding text beneath the Signature box
Collecting Feedback 3mos Report
0
Subscribe a batch of users to new/modified knowledgebase articles
Collecting Feedback 3mos Report
0
Display deleted tickets in addition to Open and Resolved
Collecting Feedback 3mos Report
0
Option to change sorting order of ticket content
Collecting Feedback 3mos Report
1
DQPL: Total ticket open time - Work hours only
… Report
0
Adding support for O365 Protected messages
Collecting Feedback 3 měsíce Report
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Collecting Feedback 3 měsíce Report
0
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Collecting Feedback 3 měsíce Report
0
Creating a trigger to later the way users receive agent reply triggers
Collecting Feedback 3 měsíce Report
0
Action Code to add CCs to a ticket
Collecting Feedback 3 měsíce Report
0
Add Notification
Collecting Feedback 3 měsíce Report
0
Organization Managers should not be cc'd on their own tickets
Collecting Feedback 3 měsíce Report
0
Separate the owned and team agent permissions
Collecting Feedback 3 měsíce Report
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Allow a user to be created within Deskpro without the need for an email address.
Collecting Feedback 3 měsíce Report
0
Scheduled tickets/tasks
Report 8 měsíců Collecting Feedback
1
Ability to create HTML Knowledge, News and Guides
Collecting Feedback 3 měsíce Report
0
Process agent email replies to notes as notes, and emails to replies as replies.
Report 10 měsíců Collecting Feedback
0
Sticky Message/note toolbar
Collecting Feedback 3 měsíce Report
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Collecting Feedback 3 měsíce Report
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Collecting Feedback 3 měsíce Report
0
Search, categories and filter for uploaded images - knowledgebase
Collecting Feedback 3 měsíce Report
0
Able to delete your previously uploaded images into knowledgebase
Collecting Feedback 3 měsíce Report
0
Search/filter and delete options for uploaded images
Collecting Feedback 3 měsíce Report
0
Embedded Widget - Screenshot Function
Collecting Feedback 3 měsíce Report
0
Embedded Widget - Context Sensitive Help
Collecting Feedback 3 měsíce Report
0
Send the admin a notification when e-mail is rejected
Collecting Feedback 3 měsíce Report
0
Define working hours for escalations
Collecting Feedback 3 měsíce Report
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Possibility to change default values for ticket advanced search
Collecting Feedback 3 měsíce Report
0
Möglichkeit den Login für User abzuschalten
Collecting Feedback 3 měsíce Report
0
Massen-Löschung von Usern/ bulk user deletion
Collecting Feedback 3 měsíce Report
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Archivierung von Tickets
Collecting Feedback 3 měsíce Report
0
Group by status.
Collecting Feedback 17 sekund Report
0
Reporting on usergroups
… Collecting Feedback
1
Create report that lists out the person the chat is aimed at in a note
… Collecting Feedback
0
Change the default selection in the ticket search
… Collecting Feedback
0