Етикети за търсене - Deskpro Support
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Deskpro PHP SDK
The Deskpro PHP API SDK is a simple class to access and interact with Deskpro's REST API. It wraps t...
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Can Deskpro integrate with other software?
Yes, you can install apps to integrate with a wide variety of other software. Head to our Apps & In...
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Deskpro API usage examples
There are examples of using the Deskpro API and PHP SDK in our GitHub repository. Basic usage examp...
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Add download hotlinks via API
The API doesn't expose the 'Hotlilnk an existing file' for downloads. I would like to do this, so I ...
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Deactivate or limit API logging
We use the API heavily and constantly trigger requests, which lead to a api_log_key table of servere...
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Ability to CC (carbon copy) through JSON API
I'd like to see a CC parameter in de JSON api while posting a ticket. Unfortunately there is online ...
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Ticket Billing Charge URI incorrect
API Documentation for ticket billing charges is not correct. URI Listed: /ticket/{ticket_id}/billing...
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API - create ticket with note
Hi, would be great to enable the API to create tickets only with note attached, not messages. Right ...
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Make a person a manager of an organization using the API
It would be great if you could be able to make a person a manager of an organization by using the AP...
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Reporting API improvements
Add ability to run report from API
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Implement management commands using API in a multi-threaded capable platform.
I'm having to do a lot of maintenance and management using the console applications of late. This is...
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Provide API Mechanism to authenticate users against Deskpro DB
Us techies prefer as much data as possible at our finger tips to save precious time. I'm imagining a...
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API should return ID of "predefined choices" custom field
We have defined a custom field of type 'predefined choices' (see screenshot). When I retrieve a tick...
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List of user Downloads through the REST API
A number of teams in our organisation would like to access a list of all users (names and email addr...
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Which version is the official API?
API V1 is described as depreciated, yet under https://api.deskpro.com/ version 2 is defined as beta....
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API for getting the result of a DPQL Query
Get an API endpoint which can get the result of a DPQL Query (for example a Built-in Stat in Reports...
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v2 API: Proper handling of mandatory custom fields.
At the moment, all custom fields in a department's ticket layout must be populated correctly before ...
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API v2: POST messages into /tickets/{id}/messages as end user
At the moment, all of the API actions for creating or modifying tickets are all done as the agent ro...
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API - Custom Billing Fields
Can there be a way to access the "Custom billing fields" through the API
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Associate Email Domains via API
Is it possible to update the API in order to allow the association of User Email Domains to Organiza...
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API Regex pattern search
It would be helpful if you could search regex patterns through the API (for GDPR purposes). Current...
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Improve the Messenger API
We would like some improvements to the API to include the new messenger feature. Some of the endpoi...
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Add a list of related articles in /kb/{article_id} to the response output
The agent frontend allows to add related articles to another article. But there is no API endpoint w...
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Content v2 API POST for Articles/Downloads
I'm liking the V2 API you are working on. I adjusted most of my code to work with it, but I have one...
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v1 API return type mismatch
Using the v1 API, a GET on the tickets endpoint returns a JSON objectcontaining a 'tickets' object o...
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The operation "billing-charges" is not available in the v2 API
The Deskpro v2 API does not seem have an operation endpoint for "billing-charges".
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