Installation & Upgrades
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I bought a license but entering the code into my On-Premise demo does nothing
Публикувано: Oct 1, 2015
0Jul 30, 2021 -
Running Deskpro On-Premise from a virtual machine image
Публикувано: Jul 9, 2015
0Nov 9, 2017 -
Data directory is not writable on Windows
Публикувано: Jul 14, 2015
1Nov 9, 2017 -
Data directory is not writable on Linux
Публикувано: Jul 14, 2015
0Nov 9, 2017 -
php.ini changes aren't working
Публикувано: Jul 14, 2015
0Nov 10, 2017 -
“Existing tables were detected in your database” error
Публикувано: Jul 14, 2015
0Nov 10, 2017 -
Data directory is not writable even after chmod
Публикувано: Jul 15, 2015
0Jul 3, 2019 -
Automated install on clean Ubuntu, Debian or CentOS
Публикувано: Aug 3, 2015
0Nov 9, 2017 -
403 Forbidden error only on the user portal
Публикувано: Jul 21, 2015
0Nov 9, 2017 -
I can't see the web interface using the VirtualBox VM
Публикувано: Aug 14, 2015
0Nov 10, 2017 -
Do I need to reinstall On-Premise when my trial ends?
Публикувано: Aug 14, 2015
0Jun 13, 2022 -
Do you charge for updates to Deskpro?
Публикувано: Aug 17, 2015
0Jun 13, 2022 -
What do you charge for maintenance?
Публикувано: Aug 17, 2015
0Jun 13, 2022 -
Can't access /reports/ on IIS
Публикувано: Jun 26, 2015
0Nov 9, 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Публикувано: Oct 30, 2015
0Nov 10, 2017 -
What account details do I use with the VM 'Login to server' option?
Публикувано: Oct 30, 2015
0Nov 10, 2017 -
Why I can't I see the automatic update button on the admin home screen?
Публикувано: Nov 20, 2015
0Nov 9, 2017 -
Where do I find an installation guide for my platform?
Публикувано: Nov 26, 2015
0Nov 9, 2017 -
Missing MSVCR DLL error when trying to install
Публикувано: Dec 4, 2015
0Nov 9, 2017 -
"MISSING: /dev/bin" errors
Публикувано: Dec 11, 2015
0Nov 10, 2017 -
Uploading attachments larger than 20M on automated script installation
Публикувано: Jul 13, 2016
0Nov 10, 2017 -
How to license a new Deskpro on-premise installation
Публикувано: Nov 23, 2017
0Apr 1, 2022 -
On-Premise Installation & Upgrades
Публикувано: Feb 27, 2018
0Feb 27, 2018 -
Why can't I run Deskpro using MSSQL?
Публикувано: May 10, 2018
0May 10, 2018 -
Ports required for Deskpro
Публикувано: Sep 26, 2018
0Sep 26, 2018 -
Preventing certain files from being replaced during an automatic update
Публикувано: May 25, 2014
0Nov 9, 2017 -
PHP version
Публикувано: Dec 5, 2012
1Dec 16, 2019 -
config.php problems
Публикувано: Dec 5, 2012
0Nov 10, 2017 -
Missing extensions
Публикувано: Dec 5, 2012
0Nov 10, 2017 -
Invalid php.ini directives
Публикувано: Dec 5, 2012
0Sep 5, 2014 -
Database errors during installation
Публикувано: Dec 5, 2012
0Nov 10, 2017 -
Creating cron job on Linux
Публикувано: Dec 5, 2012
2Sep 2, 2021 -
Restoring after a stuck auto-update
Публикувано: Jan 30, 2013
0Nov 9, 2017 -
Setting up a Windows Scheduled Task
Публикувано: Jan 31, 2013
0Nov 9, 2017 -
Updating Deskpro to the latest build
Публикувано: Mar 26, 2013
0Mar 20, 2019 -
Using Deskpro With nginx
Публикувано: Apr 22, 2013
1Apr 10, 2019 -
Configuring URL Rewriting
Публикувано: Jan 27, 2014
0Nov 10, 2017 -
Updating to New Admin (from a build before #327)
Публикувано: May 21, 2014
0Nov 9, 2017 -
Server requirements
Публикувано: Aug 3, 2015
3Nov 10, 2017 -
Configuring HTTP verbs on Windows IIS
Публикувано: Jun 4, 2014
0Nov 9, 2017 -
Reverting to a previous build after an update
Публикувано: Jun 13, 2014
0Nov 9, 2017 -
"Some HTTP methods are being blocked by your server" error
Публикувано: Jul 25, 2014
0Nov 9, 2017 -
FastCGI errors on Windows
Публикувано: Sep 4, 2014
2Sep 2, 2021 -
Can't change invalid upload_tmp_dir value
Публикувано: Sep 4, 2014
0Nov 9, 2017 -
How do I enable SSL on Deskpro On-Premise?
Публикувано: Sep 10, 2014
0May 30, 2019 -
Can I see the Deskpro source code?
Публикувано: Apr 4, 2016
0Nov 9, 2017 -
Using a Unix socket to connect to MySQL
Публикувано: Oct 2, 2014
0Oct 2, 2014 -
Delete all helpdesk data and reinstall Deskpro
Публикувано: Sep 29, 2014
0Nov 10, 2017 -
"We could not detect the path to PHP. Be sure to use the real path to PHP for your server."
Публикувано: Oct 2, 2014
0Nov 9, 2017 -
Moving from Deskpro Cloud to Deskpro On-Premise
Публикувано: Nov 10, 2014
0Nov 10, 2017