Installing and maintaining Deskpro On-Premise requires basic server administration skills. If your organization does not have someone with the correct skills, we suggest you use Deskpro Cloud, our hosted service.

We also offer a Deskpro On-Premise installation service.

If you run into an installation issue that is not covered in this manual, search the Deskpro Knowledgebase for troubleshooting help.

This section describes how to install Deskpro on Windows Server 2012.

We recommend using the Automated Deskpro Installer which will download and install all of the necessary components for you so you have a fully functional helpdesk within minutes.