New Article Notification - Общност / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Lu Parente

Can you please add a notification option for when a new KB article is created. This would be a very valuable notification from both an administrative and agent perspective. Thank you, Lu.

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Lu Parente

преди 9 години

To further add, I would like to request the same type of notification for when a new announcement is posted in the News section. We are looking forward to being able to use this for internal posts which will not be publicly visible. Thank you, Lu.

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New Feature Request

Автор: Lu Parente
Creation date: 23.04.2014 г.
Last update: 17.11.2023 г.
Publish date: 23.04.2014 г.
Category: Publish

New Article Notification - Общност / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

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