BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
SUMMARY:Suggest Reply Improvements
DTSTART;VALUE=DATE:20260209
DTEND;VALUE=DATE:20260210
URL:https://support.deskpro.com/ar/news/posts/1123
END:VEVENT
BEGIN:VEVENT
SUMMARY:Deskpro AI can now use Snippets as a content source
DTSTART;VALUE=DATE:20260209
DTEND;VALUE=DATE:20260210
URL:https://support.deskpro.com/ar/news/posts/1121
END:VEVENT
BEGIN:VEVENT
SUMMARY:Berget AI Provider
DTSTART;VALUE=DATE:20260209
DTEND;VALUE=DATE:20260210
URL:https://support.deskpro.com/ar/news/posts/1122
END:VEVENT
BEGIN:VEVENT
SUMMARY:Deskpro AI supports Anthropic Claude, Google Gemini, and Mistral AI
DTSTART;VALUE=DATE:20251202
DTEND;VALUE=DATE:20251203
URL:https://support.deskpro.com/ar/news/posts/1116
END:VEVENT
BEGIN:VEVENT
SUMMARY:AWS Bedrock available in Deskpro AI (with PrivateLink support)
DTSTART;VALUE=DATE:20251202
DTEND;VALUE=DATE:20251203
URL:https://support.deskpro.com/ar/news/posts/1117
END:VEVENT
BEGIN:VEVENT
SUMMARY:Chatbot automation is now available in WhatsApp
DTSTART;VALUE=DATE:20251202
DTEND;VALUE=DATE:20251203
URL:https://support.deskpro.com/ar/news/posts/1118
END:VEVENT
BEGIN:VEVENT
SUMMARY:Send &amp; Track DocuSign Documents in Deskpro
DTSTART;VALUE=DATE:20250923
DTEND;VALUE=DATE:20250924
URL:https://support.deskpro.com/ar/news/posts/1113
END:VEVENT
BEGIN:VEVENT
SUMMARY:Get Ticket Updates in Slack with Deskpro
DTSTART;VALUE=DATE:20250923
DTEND;VALUE=DATE:20250924
URL:https://support.deskpro.com/ar/news/posts/1112
END:VEVENT
BEGIN:VEVENT
SUMMARY:Microsoft Azure Translation for Channels
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/ar/news/posts/1106
END:VEVENT
BEGIN:VEVENT
SUMMARY:Simplify Customer Calling with Aircall
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/ar/news/posts/1107
END:VEVENT
BEGIN:VEVENT
SUMMARY:Let Anyone Create Tickets in Slack
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/ar/news/posts/1110
END:VEVENT
BEGIN:VEVENT
SUMMARY:AI-Powered Answers, Now in Slack
DTSTART;VALUE=DATE:20250728
DTEND;VALUE=DATE:20250729
URL:https://support.deskpro.com/ar/news/posts/1109
END:VEVENT
BEGIN:VEVENT
SUMMARY:Connect Support and QuickBooks Accounting for Smarter Interactions
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/ar/news/posts/1105
END:VEVENT
BEGIN:VEVENT
SUMMARY:Convenient AI Management in Deskpro with Service Credit
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/ar/news/posts/1104
END:VEVENT
BEGIN:VEVENT
SUMMARY:Customize Ticket Hover Previews for a More Focused Experience
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/ar/news/posts/1103
END:VEVENT
BEGIN:VEVENT
SUMMARY:Give your AI help desk external knowledge
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/ar/news/posts/1102
END:VEVENT
BEGIN:VEVENT
SUMMARY:Support your team where they are with Microsoft Teams + Deskpro
DTSTART;VALUE=DATE:20250520
DTEND;VALUE=DATE:20250521
URL:https://support.deskpro.com/ar/news/posts/1101
END:VEVENT
BEGIN:VEVENT
SUMMARY:Simplify Project Management with monday.com
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1092
END:VEVENT
BEGIN:VEVENT
SUMMARY:More AI Choice, More Flexibility - Deskpro Supports Azure AI!
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1089
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline Scheduling with Google Calendar in Deskpro
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1091
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enhance Product Development with Productboard
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1093
END:VEVENT
BEGIN:VEVENT
SUMMARY:Boost Team Collaboration with Smartsheet
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1094
END:VEVENT
BEGIN:VEVENT
SUMMARY:Optimized Business Hours Control for Chat and Voice
DTSTART;VALUE=DATE:20250423
DTEND;VALUE=DATE:20250424
URL:https://support.deskpro.com/ar/news/posts/1095
END:VEVENT
BEGIN:VEVENT
SUMMARY:Unlock Your Document Library with AI-Powered PDFs
DTSTART;VALUE=DATE:20250117
DTEND;VALUE=DATE:20250118
URL:https://support.deskpro.com/ar/news/posts/1080
END:VEVENT
BEGIN:VEVENT
SUMMARY:Let Users have Smarter Conversations with your AI Chatbot
DTSTART;VALUE=DATE:20250117
DTEND;VALUE=DATE:20250118
URL:https://support.deskpro.com/ar/news/posts/1081
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline After Hours Call Management
DTSTART;VALUE=DATE:20250117
DTEND;VALUE=DATE:20250118
URL:https://support.deskpro.com/ar/news/posts/1083
END:VEVENT
BEGIN:VEVENT
SUMMARY:Effortlessly Sync User Data with Your External CRM
DTSTART;VALUE=DATE:20250117
DTEND;VALUE=DATE:20250118
URL:https://support.deskpro.com/ar/news/posts/1084
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline Your Instagram Management with Comments
DTSTART;VALUE=DATE:20250117
DTEND;VALUE=DATE:20250118
URL:https://support.deskpro.com/ar/news/posts/1085
END:VEVENT
BEGIN:VEVENT
SUMMARY:Optimize Chat Support with Deskpro&#039;s AI Chatbot
DTSTART;VALUE=DATE:20241108
DTEND;VALUE=DATE:20241109
URL:https://support.deskpro.com/ar/news/posts/1078
END:VEVENT
BEGIN:VEVENT
SUMMARY:Boost Efficiency with AI Ticket Replies
DTSTART;VALUE=DATE:20241108
DTEND;VALUE=DATE:20241109
URL:https://support.deskpro.com/ar/news/posts/1077
END:VEVENT
BEGIN:VEVENT
SUMMARY:Power AI Support with Existing Help Center Content
DTSTART;VALUE=DATE:20241108
DTEND;VALUE=DATE:20241109
URL:https://support.deskpro.com/ar/news/posts/1076
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enhance Support with AI-Powered Search in Messenger
DTSTART;VALUE=DATE:20241108
DTEND;VALUE=DATE:20241109
URL:https://support.deskpro.com/ar/news/posts/1075
END:VEVENT
BEGIN:VEVENT
SUMMARY:Elevate Team Collaboration with Lite Agents
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241009
URL:https://support.deskpro.com/ar/news/posts/1073
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline Customer Management with our new Sellsy Integration
DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240919
URL:https://support.deskpro.com/ar/news/posts/1069
END:VEVENT
BEGIN:VEVENT
SUMMARY:Boost Phone Support with Deskpro&#039;s Voice Premium Features
DTSTART;VALUE=DATE:20240823
DTEND;VALUE=DATE:20240824
URL:https://support.deskpro.com/ar/news/posts/1065
END:VEVENT
BEGIN:VEVENT
SUMMARY:Introducing the New Messenger Widget and Chatflows for Deskpro! 🚀
DTSTART;VALUE=DATE:20240821
DTEND;VALUE=DATE:20240822
URL:https://support.deskpro.com/ar/news/posts/1063
END:VEVENT
BEGIN:VEVENT
SUMMARY:More Custom WhatsApp Follow Ups with Templates
DTSTART;VALUE=DATE:20240821
DTEND;VALUE=DATE:20240822
URL:https://support.deskpro.com/ar/news/posts/1061
END:VEVENT
BEGIN:VEVENT
SUMMARY:Create Tickets Direct from your Slack Workspace
DTSTART;VALUE=DATE:20240821
DTEND;VALUE=DATE:20240822
URL:https://support.deskpro.com/ar/news/posts/1062
END:VEVENT
BEGIN:VEVENT
SUMMARY:Streamline Your IT Asset Management with Deskpro
DTSTART;VALUE=DATE:20240814
DTEND;VALUE=DATE:20240815
URL:https://support.deskpro.com/ar/news/posts/1059
END:VEVENT
BEGIN:VEVENT
SUMMARY:Introducing Deskpro&#039;s AI Innovations for Smarter Support
DTSTART;VALUE=DATE:20240807
DTEND;VALUE=DATE:20240808
URL:https://support.deskpro.com/ar/news/posts/1056
END:VEVENT
BEGIN:VEVENT
SUMMARY:Introducing Auto-Threading for Emails
DTSTART;VALUE=DATE:20240726
DTEND;VALUE=DATE:20240727
URL:https://support.deskpro.com/ar/news/posts/1053
END:VEVENT
BEGIN:VEVENT
SUMMARY:WhatsApp Reply Trigger for New Tickets
DTSTART;VALUE=DATE:20240724
DTEND;VALUE=DATE:20240725
URL:https://support.deskpro.com/ar/news/posts/1052
END:VEVENT
BEGIN:VEVENT
SUMMARY:Elevate Customer Engagement with the Klaviyo App
DTSTART;VALUE=DATE:20240604
DTEND;VALUE=DATE:20240605
URL:https://support.deskpro.com/ar/news/posts/1042
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enhance Apple Device Management with the Jamf Pro App
DTSTART;VALUE=DATE:20240604
DTEND;VALUE=DATE:20240605
URL:https://support.deskpro.com/ar/news/posts/1043
END:VEVENT
BEGIN:VEVENT
SUMMARY:Simplify the Office 365 Email set up process with Deskpro OAuth
DTSTART;VALUE=DATE:20240530
DTEND;VALUE=DATE:20240531
URL:https://support.deskpro.com/ar/news/posts/1040
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enable better CRM with Dynamics365 and Bitrix24 Integrations
DTSTART;VALUE=DATE:20240514
DTEND;VALUE=DATE:20240515
URL:https://support.deskpro.com/ar/news/posts/1026
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enhance Control with New Can Unassign Agents Permission
DTSTART;VALUE=DATE:20240509
DTEND;VALUE=DATE:20240510
URL:https://support.deskpro.com/ar/news/posts/1036
END:VEVENT
BEGIN:VEVENT
SUMMARY:Apply Macros from the Reply Box with Shortcodes
DTSTART;VALUE=DATE:20240509
DTEND;VALUE=DATE:20240510
URL:https://support.deskpro.com/ar/news/posts/1035
END:VEVENT
BEGIN:VEVENT
SUMMARY:A New Look for User and Organization Profiles
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240327
URL:https://support.deskpro.com/ar/news/posts/1029
END:VEVENT
BEGIN:VEVENT
SUMMARY:Enable searching for archived tickets
DTSTART;VALUE=DATE:20240306
DTEND;VALUE=DATE:20240307
URL:https://support.deskpro.com/ar/news/posts/1023
END:VEVENT
END:VCALENDAR
