Our knowledgebase contains 378 articles written by our support team to help you answer your question
If you're an existing DeskPRO customer and you have a feature request, please look through our Feedback section and vote for it, or submit it if it's not already there.
If you are a job candidate or recruiter, please contact us at firstname.lastname@example.org.
See our News section for details of recent updates.
Follow us on social media to stay updated on new features, DeskPRO tips and interesting helpdesk/customer service articles.
Everything you need to know about setting up & administering a DeskPRO helpdesk.
Full details about how to use DeskPRO as an agent to help your users/customers. Master DeskPRO's market-leading productivity features!
For basics of using the agent interface, also check out the agent quick start guide.
Technical docs for DeskPRO On-Premise admins.
Installation guides, how to back up, server config.
Explains how to make apps & widgets to extend DeskPRO functionality.
Includes documentation for using DeskPRO's full REST API.
Complete guide to DeskPRO's powerful reporting system.
Includes documentation of the DPQL language used to create custom reports.
Free 14-day trial of our Cloud service. No credit card required.